Clustrix Global is a distributed team of senior infrastructure engineers operating the database, server, network and security layers for companies that refuse to settle for "best-effort."
Most managed-services vendors are a stack of subcontractors hidden behind a logo. You think you're hiring "DevOps support" — what you actually get is a ticketing system and a junior engineer working off a runbook that hasn't been updated since 2019.
Clustrix Global was started by infrastructure engineers who got tired of inheriting production environments that nobody actually understood. We built the team we wished existed: senior, in-house, accountable, and on the same Slack channel as your developers.
We don't outsource. We don't fan out tickets to "Level 1 / Level 2 / Level 3." The engineer who picks up your incident at 3 a.m. is the same engineer who provisioned your cluster, knows the schema, has reviewed every Cloudflare rule, and is on first-name terms with your CTO.
That's the entire pitch. One operations team, one SLA, one bill. No transfers.
Architecture review, security audit, capacity model. Free initial assessment for qualified teams.
Migration runbook, SLAs, escalation, change-control. Signed-off before any production change.
Zero-downtime cutover. Blue/green or canary. Backups verified before and after.
Continuous monitoring, monthly review, postmortems on every incident, quarterly roadmap.
Production should be invisible. If we did our job, you shouldn't have to think about us most months.
Dedicated Slack/Teams/Discord. Real humans. Real names. Real response.
Every Sev-1 and Sev-2 incident gets a written, blameless postmortem within 48 hours.
Every change ships with a runbook update. No "tribal knowledge" gatekeeping.